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Website Terms of Use

These terms and conditions apply to the use of any of the websites owned and operated by The Essentially Yours Company. By accessing this website, you agree to be bound by the terms and conditions set out below. To clarify, Therapeuticsskincare.com is owned and operated by The Essentially Yours Company. If you do not agree to be bound by these terms and conditions, you may not use or have access to this website. If you have any questions, please contact us on 01299 253994 or email support@therapeuticsskincare.com.

Essentially Yours Ltd - Manufacturers of brands Natural Elements & Therapeutics Skincare.
Company Registration Number: 3818257
Registered office address is High Road, Whetstone, London N20 9BH

 

How to pay:

When you order from our website your payment details are taken by our payment gateway provider WorldPay and processed in a matter of seconds. Your full payment is required with the order.

If you wish to order by email please provide a telephone number so we can call for your credit or debit card details (for your safety, please do not email your payment details to us).

 

Credit and Debit Cards:

We accept all cards showing the following signs on the card: Access, Visa, Mastercard, all debit cards. (Please note: we do not accept cheques).

Therapeutics Skin Care, via The Essentially Yours Company established a secure position by using RBS Worldpay instead of their own payment gateway to process online card payments, which is why when you buy from therapeuticsskincare.com you leave our site and go through RBS WorldPay, Europe’s largest secure payment service provider. Therapeutics Skin Care and/or The Essentially Yours Company do not hold your financial details, everything is processed through RBS Worldpay. The only personal information we hold due to legitimate interested are your contact details, such as address and contact numbers. To read about how and why we store your personal data, please visit our Privacy Policy

 

Dispatch of Goods:

We aim to dispatch every order within 2 working days, excluding weekends and public holidays. Orders placed on Fridays, will be sent on the following Monday. During busy times this may be longer, we have up to 30 days from receipt of payment to deliver, so please allow adequate time for delivery. If you have not received after this time has lapsed please contact us.

 

Returns:

Please advise of any damage or shortages in delivered goods within 24 hours of their receipt. Our full terms and conditions are available on request.

 

Refund Policy:

You have the right to cancel within 14 days of your contact with us or 14 days of receipt of order, unless the goods have been specially made for you. If you return the goods unopened (other than their outer packaging) or unused, to the delivery note address, we will refund you for the goods. Please contact us on support@therapeuticsskincare.com  for full details.


International Orders:

If you place an order for delivery overseas, you must wait 6 weeks for delivery before a claim can be made.

 

Product Details and Prices:

Therapeutics Skin Care reserves the right to alter products details and prices at any time.

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